During installation an error message appears: "File
cfg/connect.inc.php is not writable". How can I fix it?
Make sure you set (enable) write permissions for folders products_pictures,
templates_c and all files inside cfg/ folder.
In case you are using UNIX-based server, usually proper permissions
value is 775 (try to set this value for mentioned folders and files),
but it depends on the server settings. If warning still appears with
775, try to set 777. And even if chmod 777 doesn't help, contact your
ISP and ask what you should do to allow your PHP scripts to rewrite/create
files in the folder.
What is CHMOD? How do I change access permissions on files
and folders?
CHMOD is a contraction of "change mode". CHMOD is a command
to change files/folders access permissions in UNIX-based operating
systems (e.g. Linux, FreeBSD, MacOSx).
Please refer to more information on how to perform chmod in the World
Wide Web (f.e. you may try to search for this information on Google
using keywords "what is chmod", "how to chmod").
Fatal error: Call to undefined function mysql_connect() in
.../includes/database/mysql.php on line 13
This could be due to the fact that MySQL is not installed on your
server or not supported in your PHP installation.
If you run PHP5, by default MySQL support is turned off, and you need
to enable it manually. To do such please open your php.ini file (PHP
settings file) and uncomment MySQL inclusion line:
;extension=php_mysql.dll
Simply remove semicolon (;) at the beginning of the line:
extension=php_mysql.dll
Then save the file, restart HTTP server (Apache/IIS) and rerun Shop-Script.
Installation failed: "Couldn't connect to the database
server" / "Couldn't connect to the database"
At first, check your database connection settings. If settings are
correct, follow instructions from the previous question.
Installation completed successfully.
But I can not login as administrator / can not add items to my shopping
cart. Why?
Make sure sessions are supported by the PHP, installed
on your server.
If you run Shop-Script FREE on your local server with Windows operating
system, please open your PHP settings file (php.ini) in any text editor.
Find a line where session.save_path settings variable is defined.
This line should look like this:
session.save_path = [folder]
Here you should input valid existing [folder], then save php.ini and
restart Apache/IIS server.
For example, you may set
session.save_path = c:\temp_sessions
and then create temp_sessions folder on your c:\ drive.
If you run Shop-Script FREE on a remote server please contact your
hosting provider support team.
Installation completed successfully. But when I run my shopping
cart I get "Warning: Smarty error: unable to read resource: "./templates/tmpl1/index.tpl"
in /home/.../smarty/Smarty.class.php on line ..."?
Please make sure you uploaded ALL Shop-Script FREE package (archive)
content to your web server (including files from templates/tmpl1/
folder).
As administrator I can not upload
files (product pictures, etc.) or change system settings. Why?
Please make sure products_pictures/ subfolder exists in the directory
where you installed Shop-Script FREE.
If this subfolder exists, then the problem is in the fact, that PHP
script has no rights to create/modify files on the server. In case
you are using UNIX-based server, usually proper permissions value
is 775 (try to set this value for mentioned folders and files), but
it depends on the server settings. If warning still appears with 775,
try to set 777. And even if chmod 777 doesn't help, contact your ISP
provider and ask what you should do to allow your PHP scripts to rewrite
files.
I'm
trying to vote for the product, but customer's rating is not updated.
Why?
Probably you have already made a vote for the product. You may vote
for a single product only once per session.
How do I change "Hello and welcome to Shop-Script!"
greetings line/phrase?
This line/phrase (as well as all other shopping cart interface phrases)
is defined in language file: includes/language/english.php.
Simply open this file with your text editor (e.g. notepad) and make
necessary changes in the greetings line and/or other phrases.
How do I change my shopping cart design (look&feel, appearence)?
Shop-Script software uses Smarty templates engine (http://smarty.php.net).
Smarty is a very popular template engine which is used by the big
number of PHP web solutions (shopping carts, community forums, chats
and more). Smarty allows you to change look & feel of your shopping
cart as you like.
Design is defined in templates - HTML files located in the templates/tmpl1/
subfolder of the directory where you installed Shop-Script to.
The main front end template is index.tpl.html. Please open it in your
text or HTML editor (e.g. Macromedia DreamWeaver, MicroSoft FrontPage,
Adobe GoLive) and make necessary changes in it.
To redesign your shopping cart you should have basic HTML knowledge
and/or experience of using HTML editor.
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